Workflow - Plugins - Resource
Re-run this when you create new 
Resources and 
Data Classes in the 
SMP.
ServiceDesk - Software Request Process - WFs
In this series of Articles I'm going to explain how the new Software Request Process works in ServiceDesk 8.1
ServiceDesk - Software Request Process - Overview
In this Article I'm going to explain how the new Software Request Process works in ServiceDesk 8.1.
ServiceDesk - Software Request Process - Config
In this Article I'm going to explain how the new Software Request Process works in ServiceDesk 8.1 can be configured in Process Manager.
ServiceDesk - Software Request Process
In this series of Articles I'm going to explain how the new Software Request Process works in ServiceDesk 8.1.
ServiceDesk - Software Request Process - DLLs
In this series of Articles I'm going to explain how the new Software Request Process works in ServiceDesk 8.1.
ServiceDesk - Software Request Process - SQL
In this series of Articles I'm going to explain how the new Software Request Process works in ServiceDesk 8.1, this will cover the new Tables that have been created to store the Software Request data.