In this series of Articles I'm going to explain how the new Software Request Process works in ServiceDesk 8.1.
Table Of Contents
Documentation
Symantec ServiceDesk 8.1 Documentation
https://www.symantec.com/connect/forums/symantec-servicedesk-81-documentation
- Release Notes - http://www.symantec.com/docs/DOC9618
| Feature | Description |
|---|---|
| Added Software request process | From this release onwards, you can create Software delivery requests, manage these requests and deliver software to the client computers using computer filters. |
