ServiceDesk - Software Request Process - DLLs

In this series of Articles I'm going to explain how the new Software Request Process works in ServiceDesk 8.1.

This Article explains the new DLLs that shipped with the Process and has links to the component pages.

Table Of Contents

• Index
• Overview
• Config
• SMP
• Reports
• Hidden Reports
• SQL
• WFs
• DLLs (this)

For this Article I will list the new Components in the DLLs that have been added for the Process.

I'll be adding Component Articles as an when, check back for updated links.

If you check the usual customlib folder you will find the new DLLs.

[Install Drive]:\Program Files\Symantec\Workflow\Shared\customlib\

 ServiceDesk.SoftwareRequest.Core.dll

• ServiceDesk.SoftwareRequest.Core

  • RequestedSoftwareDataService
  • SoftwareRequestDataService
    • ListSoftwareInRequest

• ServiceDesk.SoftwareRequest.Core.Components

  • GetRequestedSoftwareBySessionIdComponent
  • GetSoftwareRequestBySessionIdComponent
  • ListAvailableSoftwareComponent
  • ListDeliveryPoliciesForManagedDeliveryPolicy
  • ListFiltersForTargetComponent
  • ListReleasesForSoftwareProductComponent
  • SaveRequestedSoftwareComponent
  • SaveSoftwareRequestComponent
  • SoftwareRequestProcessComponent
  • StartSoftwareDeliveryComponent

• ServiceDesk.SoftwareRequest.Core.DataTypes

  • AvailableSoftware
  • ManagedDeliveryPolicy
  • RequestedSoftware
  • RequestedSoftwareStatus
  • RequestedSoftwareType
  • ResourceTargetFilter
  • SdAmTaskCompleteMessage
  • SdConfirmationTaskCompleteMessage
  • SdDaTaskCompleteMessage
  • SdDaTaskPauseMessage
  • SdHoldTaskResumeMessage
  • SdRemediationTaskCompleteMessage
  • SdSmTaskCompleteMessage
  • SoftwareDeliveryTaskAssignmentType
  • SoftwareDeliveryTaskType
  • SoftwareLicenseInfo
  • SoftwareLicenseType
  • SoftwareRelease
  • SoftwareRequest
  • SoftwareRequestTaskAssignmentType
  • SoftwareRequestTaskType
  • SrApprovalTaskCompleteMessage
  • SrApprovalTaskPauseMessage
  • SrDeliveryFlowCompleteMessage
  • SrHoldTaskResumeMessage
  • SrPendingTaskCloseMessage
  • UserDevice

• ServiceDesk.SoftwareRequest.Core.Properties

  • AssemblyDataHandlersAttribute
  • Settings
  • StringResources

• ServiceDesk.SoftwareRequest.Core.SoftwareDeliveryService

  • KeyValueDataType
  • SoftwareDeliveryService
  • StartSoftwareDeliveryCompletedEventArgs
  • StartSoftwareDeliveryReturn

 ServiceDesk.SoftwareRequest.Automation.dll

• ServiceDesk.SoftwareRequest.Automation.Actions
• ServiceDesk.SoftwareRequest.Automation.Conditions
• ServiceDesk.SoftwareRequest.Automation.Properties
• ServiceDesk.SoftwareRequest.Automation.RulesetArguments
• ServiceDesk.SoftwareRequest.Automation.TemplateContexts

Documentation

Symantec ServiceDesk 8.1 Documentation

https://www.symantec.com/connect/forums/symantec-servicedesk-81-documentation

• Release Notes - http://www.symantec.com/docs/DOC9618