Symantec Connect (Page 6)

Welcome to my Symantec Connect Articles!

ServiceDesk - Process Automation - SLA Escalations

Table Of Contents

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ServiceDesk - Process Automation - Rulesets

Table Of Contents

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ServiceDesk - Process Automation

In this series of Articles I'm going to explain how the to configure Process Automation for the available Services in your ServiceDesk / Process Manager.

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ServiceDesk - Process Automation - Rulesets - SD-SR-DELIVERY

Admin | Process Automation | [Choose Service] | Service Dashboard

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ServiceDesk - Process Automation - Rulesets - SD-SR-APPROVAL

Admin | Process Automation | [Choose Service] | Service Dashboard

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ServiceDesk - Process Automation - Rulesets - INCIDENT-MGMT

Admin | Process Automation | [Choose Service] | Service Dashboard

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ServiceDesk - Process Automation - SLA Levels

Table Of Contents

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Workflow - Tools

Symantec Workflow comes with a number of tools.

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Workflow - DeepSight - Components

https://www.symantec.com/services/cyber-security-services/deepsight-intelligence

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Workflow - SWG - Components

Quarantine Machine

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