ServiceDesk - Process Automation
In this series of Articles I'm going to explain how the to configure Process Automation for the available Services in your ServiceDesk / Process Manager.
ServiceDesk - Process Automation - Rulesets - INCIDENT-MGMT
Admin | Process Automation | [Choose Service] | Service Dashboard
ServiceDesk - Process Automation - Rulesets - CHANGE-MGMT
Admin | Process Automation | [Choose Service] | Service Dashboard