Admin | Process Automation | [Choose Service] | Service Dashboard
Manage Rulesets
To learn how to add/amend these Rules see the Rulesets Article.
Software Request
SD-SR-APPROVAL
- OnApprovalTaskTimedOut
- OnPendingTaskTimedOut
- OnRequestApproved
- OnRequestDenied
- OnRequestFulfilled
- OnRequestPlacedOnHold
- OnRequestReceived
- OnRequestResumed
I'll be adding some examples for each over time, please share your own if you've done anything unique.