SMP - ASDK - Time Critical Management
IT Management Suite (ITMS) 8.5 Documentation
DOC11076
https://support.symantec.com/en_US/article.DOC11076.html
SMP - Primary User
The Symantec Management Agent (SMA) calculates the Primary User based on the length of time a user has been logged onto a machine.
Workflow - Integration - Generators - DTD Generator
Generates read and write components based on a user-specified document type definition file (.DTD). DTD is used in the creation of XML files.
Workflow - Integration - Generators
There are a number of Project Types in Symantec Workflow Manager, when you open the Application and go to File | New
ServiceDesk - Process Automation - Rulesets - SD-SR-APPROVAL
Admin | Process Automation | [Choose Service] | Service Dashboard
ServiceDesk - Process Automation - Rulesets - CHANGE-MGMT
Admin | Process Automation | [Choose Service] | Service Dashboard