ServiceDesk - Software Request Process - Overview
In this Article I'm going to explain how the new Software Request Process works in ServiceDesk 8.1.
ServiceDesk - Software Request Process - Config
In this Article I'm going to explain how the new Software Request Process works in ServiceDesk 8.1 can be configured in Process Manager.
ServiceDesk - Software Request Process - WFs
In this series of Articles I'm going to explain how the new Software Request Process works in ServiceDesk 8.1