Workflow Solution is used to create and implement automated processes that link together people, process, and technology, including the ability to create enduser forms and communicate between disparate technologies.
Here is a list of links to useful Workflow Articles.
Jason Short created a series of Videos
I've created another Article which lists all the extra Projects you can download which don't come with the Solution but have been created over time to add functionality to the Product.
Here is a list of all Workflow Articles / Downloads etc created by me,
Series
- Tools
- There are a number of tools that ship with WF, see what they are and how they work here.
- Integration
- Generators
- There are a number of Generators available in the Solution.
- REST Generator
- There has always been a Web Services Generator but in 7.6 a REST Generator was added.
- REST Generator
- There are a number of Generators available in the Solution.
- Generators
- AngularJS Components
- AngularJS was added in 8.# release, this brings a more modern aspect to your WF Web Forms.
- Plugins
- There are a number of Plugins that ship with WF Manager, see what they are and how they work.
- Plugins - Protirus
- I've created a number of additional Plugins with added functionality to extend the solution.
- Plugin - Developer Guide
- If WF doesn't do something you want it to why not extend it with your own Plugin, this Developer Guide shows how.
- Component - Developer Guide
- Components make up the backbone of WF, learn how to create your own here.
- ProcessManager - WebPart - Developer Guide
- PM consists of a number of Web Parts to show various Process data, learn how to build your own Web Parts which this Developer Guide.
- Examples
- Workflow comes with a set of Examples to get to grips with how to work with the Designer and allow you to run those common scenarios in your company.
Individual Items
Symantec
There are a number of Component Libraries that have been built to interact with other Symantec Solutions.
- SMP
- WF can interact with the SMP and is a key feature of managing this using the ASDK. See the Plugins Articles on how.
- Patch Management - Workflow Template - Zero Day Patch
- SEP
- SEP 14 - Components
- In 8.1 (RU5) a new set of components were created to work with the updated SEP 14 APIs.
- CCS
- DLP (12.5)
- DeepSight
- SWG
Errors
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How to add custom data to existing processes like Incident Management, Change Management etc
https://www.symantec.com/connect/articles/how-add-custom-data-existing-processes-incident-management-change-management-etc
ServiceDesk - Extensions
https://www.symantec.com/connect/articles/servicedesk-extensions
Over time I've written a number of Articles to explain the use of certain Components and ideas to add to your WF Projects.
- Package Project
- Repository
- Publishing TODO
- Tests
- Sharepoint
- Project Types - Integration - Author
- ELMAH - Custom Logging
- List Maintenance
- Set Theory - Component
- SendCompleteWorkflowMessage - Event Listeners
- Grid View Column Cell Colouring
- Tag Finder
- Tokens from Listbox
- Web Form - Timer
- Cookie (using code) - Web App
- Using a User Defined Type with the Script Component - Workflow
SMP
Others
I've also added links to other useful Articles...
Andrew (africo) has created many excellent posts.
His latest Series is "Learning Path"
He also has a blog: https://atmaworkflow.com/ a must read if you haven't already.
https://www.symantec.com/connect/product/workflow-solution-0?filters=type:article%26uid:19317
https://www.symantec.com/connect/product/servicedesk?filters=type:article%26uid:19317
Grid component customization, colours, images etc., Workflow 8.0+
Handling SQL Data - Leveraging SQL Stored Procedures in Workflow
Using JavaScript to Highlight Fields Based on Dynamic Values
There was an accompanying website called WorkflowSwat which housed a number of useful videos, these aren't available anymore.
Internet Archive may have some floating about.
Check some of Jordan Pusey's content.
ServiceDesk
Series
- ServiceDesk - Process Automation
- Services allow for various automation, these articles explain how
- ServiceDesk 8.5 API
- A new RESTful API for managing Incidents and Change Requests.
- ServiceDesk - Software Request Process
- An updated SR process was added in 8.1.
- ServiceDesk - WebPart - Assignments and Audit Info
- An extra WF was created to track useful information.
Individual Items
Others
- Issues Importing New AD User Accounts With Duplicate E-mail by Chicago Man
- Error Merging Users Failed by Chicago Man